MegaPari App Privacy Policy

This document explains how personal information is collected, processed, protected, disclosed, and securely destroyed. It sets out the purposes for collection and the lawful bases used for processing. Use of the platform and its online services includes consent to the handling of data as described here. The operator applies international standards and applicable local rules to protect user data.

Privacy and Data Protection

The operator may collect the following personal data to provide services and meet legal obligations:

  • Identity and contact details: name, date of birth, address, email, phone.
  • Account and verification records: KYC documents, age checks, proof of address, account preferences.
  • Transaction and payment details: deposits, withdrawals, limited payment identifiers handled by secure providers.
  • Technical and usage information: device identifiers, IP address, log data, activity across the site, location approximations.
  • Responsible gaming information: limits, self-exclusion status, interaction history.

Purposes for collection and processing:

  • Create and manage accounts, verify age and identity, and enable transactions.
  • Provide customer support and deliver requested services.
  • Ensure security, prevent fraud, and comply with AML/CFT and sanctions screening.
  • Improve site performance, fix issues, and measure service quality.
  • Meet legal, tax, and dispute requirements under applicable laws of Bangladesh and other relevant jurisdictions.

Protection measures include:

  • Encryption in transit and at rest, role-based access control, and logging.
  • Staff vetting, confidentiality obligations, training, and least-privilege access.
  • Regular security testing, incident response procedures, and vendor risk reviews.
  • Data minimisation, purpose limitation, and retention schedules aligned to legal needs.

User rights include:

  • Access: request a copy of personal data in a common format.
  • Correction: update inaccurate or incomplete information.
  • Deletion: request erasure where no lawful basis requires retention.
  • Restriction and objection: limit processing in defined cases.
  • Consent withdrawal: opt out of optional uses at any time.

Compliance statement:

  • The operator follows applicable laws of Bangladesh on information and security and aligns to international standards such as GDPR principles where relevant.

Use of Collected Information

Personal data is used only for lawful and transparent purposes:

  • Account services: registration, login, profile management, verification, and support.
  • Transactions: processing deposits and withdrawals through authorised payment providers.
  • Service improvement: troubleshooting, testing, analytics, quality assurance, and site optimisation.
  • Personalisation: remembering settings and tailoring content within user preferences.
  • Marketing: sending service updates and offers, subject to consent and opt-out controls.
  • Compliance: AML/CFT checks, sanctions screening, risk management, and regulatory reporting.
  • Security: fraud detection, incident prevention, and enforcing platform rules.

Processing is based on consent, contract performance, legal obligations, and legitimate interests balancing user rights and expectations.

Access to Information

Users can access and manage personal data in the account area and by contacting Support through the Help Centre on the site.

Requests handled by the operator:

  • Access: receive a copy of stored data.
  • Update: correct or complete information.
  • Deletion: erase data when permitted by law.
  • Method: submit a request through account tools or Support. Identity verification may be required.
  • Timing: responses occur within a reasonable period, normally within 30 days, subject to complexity.

Limits and retention:

  • Certain records may be retained to meet AML/CFT, tax, accounting, and dispute obligations.

By using MegaPari, the user consents to security checks, identity verification, and processing of payment information by authorised providers for transaction purposes.

Protection of Children’s Privacy

  • Access is restricted to persons aged 18 or older. Registration and use by minors are prohibited.
  • The operator cannot confirm age without documents provided during verification.
  • If a parent or guardian believes a minor’s information has been submitted, they may contact Support to request deletion. Once verified, the account will be closed and personal data removed where allowed by law.
  • Device-level and network controls are recommended to prevent access by minors.

International Data Transfers

  • Personal data may be stored or processed outside Bangladesh, in locations where group companies and service partners operate.
  • Using the site constitutes consent to international transfer, storage, and processing for the purposes described in this document.
  • The operator ensures confidentiality and protection by contractual safeguards, technical controls, and vendor due diligence, including standard contractual clauses where applicable.
  • Some countries may offer different data protection rules, but safeguards are applied to maintain a comparable level of security.

Use of Cookies

  • Cookies are small text files placed on a device to store information about a user’s session and preferences.
  • The site uses cookies for statistics, behaviour analysis, personalisation, and improving online services.
  • Types include essential, functional, analytics, and advertising cookies, as well as similar technologies such as pixels and local storage.
  • Retention: cookies are generally kept for up to 1 year unless a shorter or longer period is stated for specific tools.
  • Users can manage or block cookies in browser settings. Some site features may not function if certain cookies are disabled.

Acceptance of Privacy Policy

  • Use of the platform and its online services means full acceptance of this Privacy Policy.
  • The current version published on the site prevails over any prior version.
  • The policy may be updated to reflect legal, technical, or operational changes. Material updates will be posted on the site, showing the effective date.

Third-Party Privacy Practices

  • Personal data may be shared with third parties when required by law, needed to resolve disputes, or to perform contracts and service agreements.
  • Typical recipients include payment gateways, KYC/AML providers, fraud prevention tools, analytics services, hosting providers, auditors, and competent authorities.
  • A list or category description of key partners is available on the site or provided during collection. If a party is not named, the purpose and scope will be explained before or at the time of sharing.
  • Providing data for these purposes constitutes consent where consent is the lawful basis. Each third party applies its own privacy practices, and contractual safeguards are used to protect user information.

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