Responsible Gaming
MegaPari supports safe, responsible play for India users. Gambling is entertainment, not a way to make money. You can set limits, take time-outs, or self-exclude to protect your wellbeing. Our tools and policy help you stay in control and seek help when needed.
Basic Principles of Responsible Gaming
Gambling always carries the risk of financial loss. Plan a budget and treat betting as paid entertainment. Keep play under control to protect your finances and emotional health.
- Decide a budget you can afford to lose before you start playing.
- Set deposit, loss, wagering, and session limits in your account.
- Turn on reality check reminders to monitor time spent.
- Schedule regular breaks or take short time-outs.
- Use self-exclusion if you need a longer break from gambling.
- Keep money for rent, bills, and savings separate from play funds.
- Do not chase losses or bet under stress, alcohol, or drugs.
- Track your play using account history and statements.
- Gambling is for adults only. Do not allow under-18s to access your account.
- Follow local laws in your state. Stop playing if gambling is restricted where you live.
How to Recognize Betting Addiction?
Problem gambling can develop gradually. Warning signs show when play is no longer under control. This condition is serious and needs attention.
- Spending more than you can afford and breaking your limits.
- Increasing stakes to feel the same excitement.
- Hiding betting from family or friends.
- Feeling irritable, anxious, or restless when not gambling.
- Chasing losses after a bad session.
- Missing work, studies, or social plans due to play.
- Borrowing, selling items, or using credit to fund bets.
- Repeated failed attempts to cut down or stop.
- Using betting to escape low mood, stress, or other problems.
- Risking relationships, reputation, or legal issues for gambling.
How to Deal with Betting Addiction?
Take early action. Use account tools and professional support. The useful tips below can help you regain control and play responsibly.
- Set strict daily, weekly, and monthly deposit and loss limits. Add a cooling period for limit increases.
- Enable reality checks at regular intervals to review time and spend.
- Take time-outs for 24 hours to 30 days when you need a break.
- Request self-exclusion for at least 6 months or longer. Contact MegaPari Support to apply.
- Remove saved payment methods and reduce access to funds.
- Opt out of marketing messages in account settings.
- Install website and app blockers on devices to restrict gambling access.
- Avoid keeping large balances in your account or e-wallets.
- Tell a trusted person about your plan and ask for support.
- Seek counselling from services in India listed below.
Resources for Getting Help
Independent help is available in India. Trained counsellors can guide you and your family.
- Tele-MANAS, Govt of India: 14416 or 1-800-91-4416 for mental health support.
- iCALL, Tata Institute of Social Sciences: Phone +91 9152987821 for counselling and referrals.
- NIMHANS, Bengaluru: Specialist care and referral services for mental health and addictions.
- AASRA: 24×7 crisis listening and support, pan-India.
- Sangath | It’s Ok To Talk: Youth-friendly mental health support and resources.
- National Toll-free De-addiction Helpline, Govt of India: 1800-11-0031 for guidance and referrals.
Customer Support
If you are worried about addiction, contact MegaPari Support. The team can guide you on limits, time-outs, and self-exclusion.
- Live chat in the Help section, available 24×7.
- Email: [email protected].
- Help Centre contact form in your account.
- In-app message to Support from My Account.
- Request limit changes or self-exclusion through chat or the Help Centre.
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